Terms of Service

RankIO Digital LLC provides B2B digital agency services tailored for contractors and local businesses. Our services may include, but are not limited to:

• One-Time Setups: Digital infrastructure creation, including custom domain registration, Google Workspace email migration, HTML signature creation, and branded template design.
• Local SEO & Profile Management: Claiming, verifying, and optimizing Google Business Profiles (e.g., “The Map Claim”).
• Recurring Services: Automated review request systems and ongoing local SEO management (e.g., “The Reputation Engine”).
• Web Development: Website design and deployment using CMS platforms or custom-built web applications.

Specific deliverables, timelines, and pricing for your project will be outlined in a separate Proposal or Invoice.

To deliver our services effectively, you agree to:

• Provide timely information: accurate and complete information regarding your business, services, and locations.
• Grant account access: necessary administrative access to third-party accounts (e.g., domain registrars, Google Business Profile, Google Workspace) required to perform the agreed-upon services.
• Respond in a reasonable timeframe: to requests for approvals, content, or clarification. Delays on your part may result in project delays that are not the responsibility of RankIO.

RankIO utilizes third-party platforms (e.g., Google, web hosting providers, domain registrars) to provide our services.

• No Guarantee of Rankings: While we employ industry-best practices for Search Engine Optimization (SEO) and profile management, RankIO does not control the algorithms of search engines like Google. We cannot and do not guarantee specific search engine rankings, placement, or a specific increase in leads or revenue.
• Third-Party Terms: Your use of services involving Google Workspace, Google Business Profiles, or other third-party software is also subject to the respective terms and conditions of those companies. RankIO is not liable for account suspensions, algorithmic penalties, or feature changes initiated by these third-party platforms.

• One-Time Services: Payment for one-time projects (such as The Map Claim or The Foundation Package) is due as specified in your invoice prior to the commencement of work, unless otherwise agreed in writing.
• Recurring Services: Subscriptions (such as The Reputation Engine) are billed on a monthly recurring basis. You may cancel recurring services with a 30-day written notice to contact@rankio.me.
• Late Payments: RankIO reserves the right to suspend services, take down developed websites, or pause review automation systems if invoices remain unpaid past their due date.
• Refunds: Due to the custom, labor-intensive nature of digital infrastructure setup and web development, all payments are non-refundable once work has commenced.

• Client Content: You retain all ownership rights to any logos, images, text, and data you provide to RankIO.
• Deliverables: Upon full payment of all invoices, RankIO grants you a non-exclusive, worldwide license to use the final deliverables (e.g., websites, email signatures, templates) for your business operations.
• Proprietary Code: RankIO Digital LLC retains ownership of any proprietary underlying code, reusable software components, Next.js architectural frameworks, or internal tools used to build custom applications. You are granted a license to use this code strictly as part of the delivered application, but you may not resell, distribute, or repurpose our underlying framework.

You agree to indemnify, defend, and hold harmless RankIO Digital LLC, its founders, and affiliates from any claims, damages, liabilities, and expenses arising from your use of our services, including any claims related to the content you provide to us or your interactions with your own customers.

To the maximum extent permitted by law, RankIO Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, whether incurred directly or indirectly. In no event shall RankIO’s aggregate liability exceed the total amount paid by you to RankIO for the specific service giving rise to the claim in the three (3) months preceding the event.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

RankIO reserves the right to update or modify these Terms at any time. We will notify active clients of any material changes. Continued use of our services following any such changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms, please contact us at: